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Repairs & Maintenance

If you require us to manage your property for you, the following procedures apply:

Emergency or Essential Repairs

We will always attempt to contact you first, except in cases of emergency when the work will be carried out on your behalf.

Non-Essential Repairs

We will contact you before any action is taken

Maintenance of Electrical Equipment & Central Heating Systems

These are the landlord’s responsibility. The landlord is legally responsible for the provision of these services.

Central Heating and Hot Water Boilers

These should be serviced regularly. Where a maintenance agreement is not in operation, we recommend that you take out an annual maintenance agreement with a qualified tradesman. This cost should be covered by the landlord.

ALL GAS APPLIANCES MUST BE SERVICED ANNUALLY BY A GAS SAFE REGISTERED ENGINEER. THE LANDLORD MUST KEEP A RECORD OF ALL SERVICING AND REPAIRS TOGETHER WITH ISSUED SAFETY CERTIFICATES FOR SIX YEARS. THIS IS A LEGAL REQUIREMENT.

The tenant must have a copy of these records (Landlord’s Safety Certificate).

As Managing Agents we have joint legal responsibility with you to ensure that gas appliances are checked and repaired where necessary. We have created procedures to make sure all gas appliances are serviced annually.

This legislation applies to all the following gas appliances:

  • Fired by mains or propane gas, Heaters, Fires, Boilers, Cookers

Excludes portable appliances supplied from a cylinder.

We will be happy to use a contractor of your choice. However, if you have no preference then we will use our designated contractor

If You Manage The Property

It is your legal responsibility to ensure compliance. The fines imposed for failure to comply are substantial.

If you have a service contract with a gas provider you should ensure that the issue of a safety certificate is included in the contract. For more information on this, or any other issue relating to gas appliances, please contact us.

If you prefer we will be happy to use your own tradesmen. They will need to be easy to contact, qualified and hold Professional Indemnity Insurance. Otherwise, we have an extensive list of tradesmen who have proved to be reliable and competent.

For a full list of safety regulations, please contact us.