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Value My Home

Reviews Article Full Details

Exceptional service

by Teresa D (Tenant) 17/08/2017

Dear Kate My name is Teresa Delikat and I am in the process of acquiring a rental property through your agency. I must say I never take the time to draft such emails as I have a busy schedule, however due to the outstanding service I have received from Heather Risdon it's hard not to take the time to highlight this. Heather has truly delivered remarkable service by going the extra mile and adopting a proactive approach in order to ensure customer satisfaction. If it wasn't for her quick thinking and negotiations with the landlord I would not have got to tenant the property which I was so keen on. I have dealt with many estate agencies over the years from London, Ireland, Isle of Man, Derbyshire, Yorkshire and even as far as Dubai and have yet to date not received this level of exemplary communication, efficiency and professionalism from an agent. What a truly commendable experience that makes a difference, her patience and genuine interest and care was evident and certainly unheard of in the current environment where quantity has overridden the quality and care aspect. Thank you for such an exceptional dealing with your organisation, it's being a true pleasure dealing with unprecedented professionalism. Yours sincerely Teresa Delikat

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